All In Accessibility Standards
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The All In Accessibility Standards are the first dedicated guidelines for improving access across the creative and cultural sector in the UK and Ireland. Developed with Attitude is Everything, our Accessibility Standards have been shaped by people with lived experience and organisations of all shapes and sizes to make sure they work for everyone.
Our Standards will offer practical, structured guidance to help organisations like yours improve the quality and consistency of access. Whether you’re just starting out or want to identify areas where you could do more, the Standards will help you plan next steps and welcome more people through your doors.
We recognise the importance of collaboration. That’s why our Standards have been designed to co-exist alongside other frameworks and bring together the many examples of good access practices to transform the sector’s approach to accessibility.
Subscribers of All In can access the full range of Standards. Our Support and Skills Team will be on hand to offer advice across a range of access topics, helping you identify access barriers and make further improvements.
Though developed in communication with our advisory groups and pilot programme, the journey doesn’t stop there. We will continue to review, revise and react to real-world testing after roll out. We’d like to encourage you to leave feedback on the Standards to help us improve; there is a feedback button on each page.
Ready to find out more? Read on and take the first step to improving your accessibility.
Digital Communications
Clear guidance for making your online content and interactions inclusive and usable. These Standards come from the Web Content Accessibility Guidelines (WCAG) principles. They cover website features, social media, ticket booking, surveys, and forms.
Built Environment
Practical guidance for making your physical space inclusive, based on UK Building Regulations, best practices, and insights from disabled people. These Standards follow the customer journey through a space or artistic environment.
Creative and Cultural Experiences
Practical guidance for inclusive and accessible creative work from concept to delivery. These Standards help creative teams collaborate with disabled artists. They also help you design inclusive experiences for diverse audiences.
Customer Service
Key expectations to ensure every customer interaction is inclusive and welcoming. This applies whether in person, online, or over the phone. These Standards help you proactively support customers as they plan their visits and engage with your space.
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