Everyone's welcome

Cookies & Privacy

Introduction
We are committed to safeguarding your privacy. In this Privacy Notice we explain how we will handle and use your personal information.
 
To help clarify some of the wording, a ‘Definitions’ Section is located at the bottom of this Privacy Notice.
 
All In is being developed by the Arts Council of England as the lead partner, for the purposes of Data Protection Laws, Arts Council England will be the controller of your personal information and will comply with the Data Protection Laws when handling and using your personal information.

When we collect personal information about you:

Mailing List Data

What personal information do we collect about you?

  • Name
  • Email address

What are our purposes for processing your personal information?
To respond to your expressions of interest in the scheme

If you have registered to receive newsletters

What is our legal basis for handling and using your personal information?
Consent – under article 6(1)(a) of the UK GDPR by providing any personal information to us when communicating through the website services e.g. registering to receive our newsletter and/or accepting cookies, you give your consent for us to handle and use your personal information for the specified purposes. Your consent will be our legal reason for the purposes of complying with the Data Protection Laws.

How long will we keep your personal information?
We will keep your personal information for as long as you choose to receive information from us. If you no longer want to hear from us, you can unsubscribe from future communications or contact us and we can remove you from the mailing list.

Project Management

What personal information do we collect about you?
We will store your personal information in our CRM and Project Management system when you:

  • have a working relationship with All In stakeholders e.g. Box Office Managers, Sector contacts

This may include your:

  • Relationship to All In
  • Name
  • Email address
  • Contact number
  • Postal address
  • Organisation Detail
  • Job Role

What are our purposes for processing your personal information?
Contact purposes – to keep in contact with you.

Project Management – to manage your interactions with All In Retain a record of our relationship with you.

What is our legal basis for handling and using your personal information?
Public Function – in the performance of tasks carried out in the public interest.

How long will we keep your personal information?
7 years from date of project closure

Enquiries, feedback and / or complaints

What personal information do we collect about you?
We may process personal information, including your name and contact details, that you provide to us in the course of making an enquiry, submitting a data protection rights request, giving feedback or making a complaint either by letter, telephone, via our website or by email.

What are our purposes for processing your personal information?
Handle and respond to any enquiries, information requests, data protection rights requests, feedback and/or complaints made by you.

What is our legal basis for handling and using your personal information?
Public Function – in the performance of tasks carried out in the public interest.

How long will we keep your personal information?
5 years

Website user

What personal information do we collect about you?
Information about your computer and about your visits to and use of this website including your IP address, browser type and version, operating system, referral source, length of visit, page views and how you navigate our website. For more information, see our Cookie Policy below.

Information you provide to us when using the above services on our website, or that is generated in the course of the use of those services including the timing, frequency and pattern of service use; and

Information contained in or relating to any communication that you send to us or send through our website including the communication content and metadata associated with the communication.

What are our purposes for processing your personal information?
Administer and maintain the website.

Personalise your experience of using our website.

Allow you to use the services available on our website. Keep our website secure and prevent fraud.

What is our legal basis for handling and using your personal information?
Public Function – in the performance of tasks carried out in the public interest.

Consent – under article 6(1)(a) of the UK GDPR by providing any personal information to us when communicating through the website services e.g. registering to receive our newsletter and/or accepting cookies, you give your consent for us to handle and use your personal information for the specified purposes. Your consent will be our legal reason for the purposes of complying with the Data Protection Laws.

How long will we keep your personal information?
3 years, or as stated in our Cookie Policy below.

Who do we share your personal information with?

We do not share Mailing List data outside of All In. Project Management and Enquiries, feedback and / or complaints data may be shared with relevant Partners or Suppliers where appropriate for the project. For example, if we receive feedback regarding our website, relating to our mailing list sign up, we might share the relevant e-mail address with our web developer, if this is necessary to address the feedback.

We may also share your personal information:

  • Where the law requires us to;
  • For any court proceedings in which we are involved;
  • To protect our legal rights; and
  • For the purposes of fraud prevention.

Do we send your personal information outside the United Kingdom?

We will comply with Data Protection Laws if handling and using your personal information in accordance with this Privacy Notice requires us to transfer your personal information to organisations in countries outside the United Kingdom.

Where your personal information is transferred outside the United Kingdom, we will provide you with information regarding the safeguards that we have put in place with the recipient country to protect your personal information.

What will happen if you do not provide the information we require?

We may not be able to communicate with you or provide you with any of our services e.g. you may not receive e-mails from us if you do not provide information about which mailing list you should belong to.

How will we keep your personal information secure?

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information and will store your personal information on secure servers.

Please be aware that sending information over the internet is inherently insecure, and we cannot guarantee the security of your personal information if you send it to us over the internet.

What rights do you have in relation to the personal information that we handle and use about you?

You have the right to:

  • Be informed about the collection and use of your personal data e.g. this Privacy Notice. This is a key transparency requirement under the UK GDPR;
  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you. This right always applies, although there are some exemptions which means you may not always receive all the information we process. You can request access to your personal data by contacting our Data Protection Officer (contact details are provided below);
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. This right always applies;
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data in certain circumstances. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request;
  • Object to processing of your personal data where we are relying on a legitimate interest or the process forms part of our public task and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms;
  • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it;
  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you;
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

You can read more about your individual rights on the Information Commissioner’s Website.

No fee usually required
You will not usually have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Information about other individuals

If you provide All In with content, materials, information that contains personally identifiable information about other individuals, you must comply with Data Protection Laws when providing their personal information to All In.

What about links to third party websites?

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of such third parties.

Changes to this Privacy Notice

Any changes we may make to this Privacy Notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. The date last updated should be visible at the top of this Privacy Notice.

Making a complaint

If you have any concerns with how we have handled and used your personal information, you should contact our Data Protection Officer in the first instance, as we would welcome the opportunity to work with you to resolve any complaint.

The contact details for our Data Protection Officer are as follows:
[email protected]

Or by post to:
Senior Officer, Freedom of Information and Data Protection
Arts Council England
49 Lever Street
Manchester, M1 1FN

If you are still dissatisfied, you can submit a complaint to the Information Commissioners Office (ICO) either by telephone or by completing an online form. The ICO’s contact details are as follows:

Telephone:        0303 123 1113
Website link:     https://ico.org.uk/concerns/  

Definitions

We, Us, Our: All In

You, Your, Yourself: means the living individual who the personal information is about

Special Category Data: means the following personal data that needs more protection because it is sensitive:

  • Racial or ethnic origin
  • Political opinions
  • Religious or philosophical beliefs
  • Trade union membership
  • Genetic data
  • Biometric data
  • Health
  • A person’s sex life
  • A person’s sexual orientation

Access to Information Laws: includes the Freedom of Information (Scotland) Act 2002 and the Environmental Information (Scotland) Regulations 2004 and any legislation supplementary thereto introduced in Scotland
 
Data Protection Laws: means the retained EU law version of the General Data Protection Regulation ((EU) 2016/679) (EU GDPR) as it forms part of the domestic law of the United Kingdom by virtue of section 3 of the European Union (Withdrawal) Act 2018 and as amended by Schedule 1 to the Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2019 (the “UK GDPR”); together with the Data Protection Act 2018 and any other national legislation intended to enact, implement or supplement the UK GDPR (or any part thereof); the Privacy and Electronic Communications (EC Directive) Regulations 2003 (“PECR”) and, from the date of its becoming applicable, any legislation intended to replace the PECR and all applicable laws and regulations relating to the privacy, protection or processing of personal data, including where applicable guidance and codes of practice issued by the ICO and, as applicable, the equivalent of any of the foregoing in any relevant jurisdiction
 
Controller: determines how and why personal information is handled and used
 
Personal Information: means information relating to a living individual who can be identified
 

Cookie Policy

Effective Date: 03-Nov-2023
Last Updated: 03-Nov-2023

 
What are cookies?
 
How do we use cookies?
 
Types of Cookies we use
 
Manage cookie preferences

You can change your cookie preferences any time by clicking the “Manage your cookie preferences” button in the bottom left corner of the screen. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.

 

Back to Top