Terms & Conditions
PLEASE READ THESE TERMS OF SERVICE (“TERMS”) CAREFULLY BEFORE USING THIS PLATFORM
Terms that apply to all users of the Platform
1. What’s in these Terms?
These Terms tell you the rules for using our platform for the All In Access Scheme (the “Platform”). The All In Access Scheme intends to improve creativity and culture accessibility for D/deaf, disabled, and neurodiverse people (the “Scheme”).
The Scheme has been jointly developed by: Arts Council England, Creative Scotland, Arts Council Wales, Arts Council Northern Ireland, and Arts Council Ireland.
Arts Council England operates the website (https://allin.online/), owns the Platform, and is the owner of the ALL IN trade mark.
2. Who we are and how to contact us
For Service Users:
If you have any questions about membership of All In, contact us using the details at https://allin.online/contact-us/
For Subscribing Organisations:
If you have any questions about Subscribing to All In, contact us using the details at https://allin.online/contact-us/
For all other enquiries
Arts Council England (“ACE”) is a registered charity (number 1036733). Our head office is located at Second Floor, The Hive, 47 Lever Street, Manchester, M1 1FN. If you have any questions about these Terms, you can write to us at Contact us – All In
3. By using the Platform you accept these Terms
By using the Platform, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use the Platform.
In these Terms, references to “we”, “us”, or “our” are references to ACE, and all references to “you” and “your” are references to (as applicable):
- creative and cultural organisations (“Organisations”) using the Platform to set up a taster account (“Taster Account”) for free (“Taster Organisation”);
- Organisations using the Platform on a subscription basis (“Subscribing Organisation”);
- members of the public who are using the Platform for free (“Service Users”);
- an individual or representative of an Organisation that has been appointed by a Service User as its proxy, to act on the Service User’s behalf when using the Platform (“Proxy User”); or/and
- organisations responsible for providing accessibility and support services to the creative sector, and who are listed in the All In directory (‘Directory’)which can be found here: Support Organisations – All In (“Support Organisations”).
4 . There are other terms that may apply to you
Additional terms, such as our Privacy Policy and Cookie Policy, also apply to your use of the Platform.
5. We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our Platform, please check these terms to ensure you understand the terms that apply at that time.
6. We may make changes to the Platform
We may update and change the Platform from time to time to reflect changes to our services, our users’ needs and our business priorities.
7. We may suspend or withdraw the Platform
We do not guarantee that the Platform, or any content on it, will always be available or be uninterrupted.
We may suspend, withdraw or restrict the availability of all or any part of the Platform for business and operational reasons, including where we reasonably believe you have materially breached these Terms.
In the case of Subscribing Organisations, we may exercise these rights due to a failure to make payment of the Subscription Fees set out below under “31. Payment”.
We will try to give you reasonable notice of any suspension or withdrawal, except where we reasonably believe you have materially breached these Terms, in which case we may exercise our rights to suspend, withdraw or restrict the availability of all or any part of the Platform immediately upon written notice.
You are also responsible for ensuring that all persons who access the Platform through your internet connection are aware of these Terms and other applicable Terms, and that they comply with them.
8. We may transfer these Terms to someone else
We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
9. The Platform is only for users in UK and Ireland
The Platform is directed to individuals and Organisations based in United Kingdom and Ireland. We do not represent that content available on or through the Platform is appropriate for use or available in other locations.
10. You must keep your account details safe
If you choose, or you are provided with, login details such as a password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable such login details, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.
If you know or suspect that anyone other than you knows your user login details, you must immediately change your password and promptly notify us using the contact details provided above under “2. Who we are and how to contact us”.
11. How you may use material on the Platform
Except as otherwise stated in these Terms, we are the owner or the licensee of all intellectual property rights in the Platform, and in the material published on it (“ACE IP”). Those works are protected by copyright laws and treaties around the world. All such rights are reserved. We grant you a limited, non-exclusive, non-transferable, non-sub-licensable, royalty-free licence for as long as you have a Platform account with us, to use the ACE IP solely to the extent required for the purposes outlined under the “Acceptable use” clause in the additional terms, as applicable to you.
You may print off one copy, and may download extracts, of any page(s) from the Platform for your personal use.
With the exception of your data that you upload, you must not modify the paper or digital copies of any materials on the Platform that you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on the Platform must always be acknowledged (except where the content is user-generated).
You must not use any part of the content on the Platform for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy, download, share or repost any part of the Platform in breach of these Terms, your right to use the Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (except that you are permitted to print off a copy of these Terms).
12. No text or data mining, or web scraping
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to the Platform or any services provided via, or in relation to, the Platform for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of):
- any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the Platform or any data, content, information or services accessed via the same.
- any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models which includes but is not limited to patterns, trends and correlations.
The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790).
You shall not use, and we do not consent to the use of, the Platform, or any data published by, or contained in, or accessible via, the Platform or any services provided via, or in relation to, the Platform for the purposes of developing, training, fine-tuning or validating any AI system or model.
This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.
The Platform, its content and any services provided in relation to the same are only targeted to, and intended for use by, individuals located in the United Kingdom and Ireland (the “Permitted Territories”). By continuing to access, view or make use of the Platform and any related content and services, you hereby warrant and represent to us that you are located in the Permitted Territories. If you are not located in the Permitted Territories, you must immediately discontinue use of the Platform and any related content and services.
13. Rules about linking to the Platform
You may link to the Platform, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to the Platform in any website that is not owned by you.
The Platform must not be framed on any other site.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the acceptable use standards set out in these Terms.
If you wish to link to or make any use of content on the Platform other than that set out above, please contact us using the contact details provided above under “2. Who we are and how to contact us”.
14. Acceptable Use
Please refer to the section [below] that is relevant to you, to understand what you are permitted to use the Platform for.
You must not use the Platform:
- if you are under the age of 18, without a parent or guardian acting as a Proxy User of your account;
- unless you are a Service User or Proxy User, to upload personal data of any individual, other than personal data of your staff necessary to set up an account and otherwise use the Platform for administrative purposes;
- in any way that breaches any local, national or international law or regulation;
- in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;
- for the purpose of harming or attempting to harm minors in any way;
- to bully, insult, intimidate or humiliate any person;
- to send, knowingly receive, upload, download, share, post, use or re-use any material which does not comply with our content standards;
- to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
- to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You must not use the ACE IP, or any intellectual property rights which (in our sole opinion) incorporates or is confusingly similar to the ACE IP, in relation to any competing business of the Platform or in any way which reduces or diminishes the reputation, image or prestige of the ACE IP or the Platform.
15. Uploading content to the Platform
Whenever you make use of a feature that allows you to create content directly on the Platform, upload or share content to the Platform, or to make contact with other users of the Platform, you must comply with the standards set out in these Terms.
You warrant that any such contribution complies with these standards, and you are liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any personal data you may upload to the Platform will be treated as confidential and handled in accordance with our Privacy Policy as explained above.
Any other content, excluding personal data, that you upload to the Platform will not be considered confidential and will not be protected by any trade mark, patent or copyright that is in the public domain.
Whilst you may own the content you upload, by using the Platform, you give us a limited licence to use, store and copy that content and to distribute and make it available to others.
The rights that Subscribing Organisations, Taster Organisations, and Support Organisations, give us to the material uploaded by them, are more particularly explained in the “Rights you are giving us to use material you upload” clause in the relevant additional terms.
We also have the right to disclose your identity to anyone who is claiming that any content posted or uploaded by you to the Platform violates their intellectual property rights or their right to privacy.
We have the right to remove any posting you make on the Platform if, in our opinion, your post does not comply with the acceptable use standards set out in these Terms.
If you wish to contact us in relation to content you have uploaded to the Platform and that we have taken down, please contact us using the contact details provided above under “2. Who we are and how to contact us”.
16. User-generated content is not approved by us
The Platform may include information and materials uploaded by other users, such as an event listing or location listing. This information and these materials have not been verified or approved by us. The views expressed by other users on the Platform do not represent our views or values.
17. Information on the Platform or other information we may give to you
The content on the Platform and any information and/or guidance we may give (or our employees consultants, contractors and agents may give) to you from time to time (whether written or verbal) is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Platform or any information and/or guidance we may give (or our employees consultants, contractors and agents may give) to you from time to time.
Although we make reasonable efforts to update the information on the Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on the Platform is accurate, complete or up to date, or that any information and/or guidance we may give (or our employees consultants, contractors and agents may give) to you from time to time is accurate.
18. We are not responsible for websites we link to
Where the Platform contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
19. We are not responsible for viruses
We do not guarantee that the Platform will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programs and platform to access the Platform. You should use your own virus protection software.
20. You must not introduce viruses
You must not:
- misuse the Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with the Platform or any part of it;
- attempt to gain unauthorised access to the Platform, the server on which the Platform is stored or any server, computer or database connected to the Platform or any other equipment or network connected with the Platform
- interfere with, damage or disrupt any software used in the provision of the Platform or any equipment or network or software owned or used by any third party on which the Platform relies in any way; or
- attack the Platform via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Platform will cease immediately.
21. Our responsibility for loss or damage suffered by you
Whether you are a Consumer or a Business user (defined below respectively):
- We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
- We accept no liability for third-party services provided on the Platform, including the support services provided by the Card Network via the Member Services Hub.
If you are a Business user (i.e. you are a person using the Platform for purposes relating to your trade, business, craft or profession):
- We exclude all implied conditions, warranties, representations or other terms that may apply to the Platform or any content on it.
- We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, the Platform; or
- use of, or reliance on, any content displayed on the Platform.
- In particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
If you are a Consumer user (i.e. you are an individual using the Platform for purposes that are wholly or mainly outside your trade, business, craft or profession):
- We only provide the Platform for domestic and private use. You agree not to use the Platform for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Subject to the above provisions, our liability to you (whether you are a business user or consumer user), shall not exceed £10,000.
22. How we may use your personal information
We will only use your personal information as set out in our Privacy Policy.
23. Termination
Without affecting any other right or remedy available to us, if you commit a material breach of any of the Terms, we may:
a) Suspend your access to the Platform with immediate effect whilst we work with you to remedy the breach, and/or
b) If such breach is remediable, and you fail to remedy that breach within a period of ten (10) working days after being notified in writing to do so, we may terminate your access to the Platform and your account, with immediate effect by us giving written notice to you if you.
If you are a Subscribing Organisation, the terms of clause 37 (Termination) shall apply in addition to the above.
24. Entire Agreement
These Terms represent the entire agreement between you and us. These Terms replace any other agreement between you and us relating to the Platform.
25. How to complain
To raise a complaint or dispute about the Platform, please contact us using the contact details provided above under “2. Who we are and how to contact us”.
26. Which country’s laws apply to any disputes?
If you are a consumer, please note that these terms of service, their subject matter and their formation, are governed by English law. You can bring claims against us and we can bring claims against you in the English courts. If you live in Wales, Scotland, Northern Ireland or Republic of Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.
If you are a business, these terms of service, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
Additional terms that apply to Service Users (Members)
27. Acceptable Use
You are permitted to use the Platform (including the ACE IP) for the following purposes:
- to create an individual account that will only be accessible by you, your Proxy Users, the administrators and processors of the Platform and the Scheme;
- to upload your personal data and access needs requirements (“Access Requirements”)to the Platform;
- to update or remove your individual account and/or Access Requirements via the Platform;
- to search for and research relevant events that meet your Access Requirements using the All In ‘Listing’ service (‘Listing Directory’);
- to choose which Subscribing Organisations can access your personal data and Access Requirements, for the purpose of attending relevant events that meet your Access Requirements;
- to remove the ability for Subscribing Organisations to view your current personal data and Access Requirements;
- to use the Member Services Hub for technical support and other support-related enquires regarding the Platform; and
- to appoint and remove Proxy Users.
Additional terms that apply to Proxy Users
28. Platform access
If you are a representative of an Organisation, your access to the Platform shall be subject to our prior approval. We shall determine in our sole discretion whether to provide you with access to the Platform, and we shall retain the right to refuse access if we think the Platform is not right for you.
29. Acceptable Use
You are permitted to use the Platform (including the ACE IP) for the following purposes:
- to create an individual account that will only be accessible by you, the administrators and processors of the Platform and in the Scheme; and
- to manage a Service User’s account as permitted by the Service User.
Additional terms that apply to Subscribing Organisations
30. Platform access
Your access to the Platform shall be subject to our prior approval. We shall determine in our sole discretion whether to provide you with access to the Platform, and we shall retain the right to refuse access if we think the Platform is not right for you.
31. Payment
If ACE has approved access to the Platform under clause 30, Subscribing Organisations will pay an annual subscription fee in order to use the Platform, details of which can be found here: All In Subscriptions (the “Subscription Fee”).
We may decide (in our sole discretion) to offer certain Subscribing Organisations either i) a discount to the Subscription Fee; or ii) a complimentary subscription to use the Platform. We will notify you if you are eligible for a discounted or complimentary subscription.
The Subscription Fee shall be inclusive of value added tax or any other applicable sales tax, and payable in pounds sterling to the bank account and by the method that is specified on the Platform.
We reserve the right to amend the Subscription Fee and introduce any additional fees for the use of the Platform. Where such changes are introduced, we will provide at least thirty (60) days prior to when the change applies.
32. Refunds
The Subscribing Organisation may cancel its subscription for any reason within thirty (30) days of the start date of the subscription (the “Cooling‑Off Period”), provided that the Subscribing Organisation has not yet published an event listing or location listing on the Platform.
In order to cancel during the Cooling‑Off Period, the Subscribing Organisation must send written notice to ACE by email to: [email protected]
Where the cancellation is validly exercised by the Subscribing Organisation during the Cooling‑Off Period, ACE shall refund the Subscription Fees paid within thirty (30) days of receiving the valid cancellation notice.
Subscription Fees are non‑refundable after the expiry of the Cooling‑Off Period, or where a listing has been published by the Subscribing Organisation on the Platform, or where ACE commits a material breach of these Terms and fails to remedy such breach within ten (10) working days of being notified in writing, then the Subscribing Organisation will be entitled to a refund by following the termination procedure set out in these Terms. The refund will be processed by ACE within 30 (thirty) days.
In such circumstances, ACE shall refund the Subscribing Organisation a pro‑rated portion of the Subscription Fees already paid, calculated from the effective date of termination to the end of the current subscription term.
A Subscribing Organisation’s subscription shall not renew automatically and will require proactive renewal by the Subscribing Organisation at the end of each subscription term should the Subscribing Organisation wish to renew.
33. You must keep your account details safe
If you choose, or you are provided with, login details such as a password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party and you must only share it with designated users of the Platform.
34. How you may use material on the Platform
If you you copy or reproduce the ACE IP for the purpose of including the ACE IP in materials used to provide training and support services (in accordance with the acceptable use under clause 14), such copying and reproduction shall be limited to no more than 2 excerpt paragraphs of the ACE IP in each material.
You may draw the attention of others within your organisation to content posted on the Platform.
35. Acceptable Use
You are permitted to use the Platform (including the ACE IP) for the following purposes:
- to include details of your Organisation (including your locations and events) in the Listing Directory;
- to upload the access provisions of your Organisation and/or venue;
- to receive 1-to-1 accessibility support from the All In Access and Skills Development team; and
- if you are subscribed to the ‘All In Plus’ subscription package, to search for Service Users and access their personal data, where a Service User has provided their credentials to you and has given consent for you to contact them.
36. Rights you are giving us to use material you upload
When you upload or post content to the Platform, you grant us the following rights to use that content:
- a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the Platform and across different media including to promote the Platform or the service to expire when the user deletes the content from the Platform.
- a worldwide, non-exclusive, royalty-free, transferable licence for other users, partners or advertisers to use the content in accordance with the functionality of the Platform to expire when the user deletes the content from the Platform.
37. Termination
Without affecting any other right or remedy available to us, we may terminate your access to the Platform and your account with immediate effect by giving written notice to you in the following circumstances in addition to the other termination provisions in this Terms:
- you take (other than in relation to a solvent restructuring) any step or action towards entering bankruptcy, administration, provisional liquidation or any composition or arrangement with creditors, applying to court for or obtaining a moratorium under Part A1 of the Insolvency Act 1986, being wound up (whether voluntarily or by order of the court), being struck off the register of companies, having a receiver appointed to any of your assets, or entering a procedure in any jurisdiction with a similar effect;
- you suspend or cease, or threaten to suspend or cease, carrying on a business; or
- you fail to pay the Subscription Fee by the due date for payment.
- you request to cancel your subscription. In which case, we will not be required to give you written notice of us terminating your access to the Platform.
Additional terms that apply to Taster Organisations
38. Platform access
Your access to the Platform shall be subject to our prior approval. We shall determine in our sole discretion whether to provide you with access to the Platform, and we shall retain the right to refuse access if we think the Platform is not right for you.
39. You must keep your account details safe
If you choose, or you are provided with, login details such as a password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party and you must only share it with designated users of the Platform.
40. How you may use material on the Platform
You may draw the attention of others within your organisation to content posted on the Platform.
41. Acceptable Use
You are permitted to use the Platform (including the ACE IP) for the following purposes:
- to create and manage a private Taster Account that will only be accessible by your individual Organisation, and the administrators and processors of the Platform and the Scheme;
- enter detailed accessibility information relating to one of your Organisation’s locations (e.g. a theatre, gallery, museum, etc.) in order to preview what your Platform profile would look like on the All In page once you have signed up to a full subscription;
- access a limited number of sample All In Standards and support resources;
42. Rights you are giving us to use material you upload
When you upload or post content to the Platform, you grant us the following rights to use that content:
- a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the Platform and across different media including to promote the Platform or the service to expire when the user deletes the content from the Platform.
- a worldwide, non-exclusive, royalty-free, transferable licence for other users, partners or advertisers to use the content in accordance with the functionality of the Platform to expire when the user deletes the content from the Platform.
Additional terms that apply to Support Organisations
43. Platform access
Your access to the Platform shall be subject to our prior approval. We shall determine in our sole discretion whether to provide you with access to the Platform, and we shall retain the right to refuse access if we think the Platform is not right for you.
44. You must keep your account details safe
If you choose, or you are provided with, login details such as a password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party and you must only share it with designated users of the Platform.
45. How you may use material on the Platform
If you are a Support Organisation and you copy or reproduce the ACE IP for the purpose of including the ACE IP in materials used to provide the training and support services (in accordance with the acceptable use under clause 14), such copying and reproduction shall be limited to no more than 2 excerpt paragraphs of the ACE IP in each material.
You may draw the attention of others within your organisation to content posted on the Platform.
46. Acceptable Use
You are permitted to use the Platform (including the ACE IP) for the following purposes:
- to create an account;
- to provide training and support services (use of the Platform shall include access to the All In Standards and support resources for the same purpose); and
- to create a Directory profile outlining your services and providing your contact information;
47. Rights you are giving us to use material you upload
When you upload or post content to the Platform, you grant us the following rights to use that content:
- a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the Platform and across different media including to promote the Platform or the service to expire when the user deletes the content from the Platform.
- a worldwide, non-exclusive, royalty-free, transferable licence for other users, partners or advertisers to use the content in accordance with the functionality of the Platform to expire when the user deletes the content from the Platform.
Early Adopter Offer Terms & Conditions
1. The offer
- Eligible organisations can purchase All In Plus for the first 12 months at the All In Essentials annual subscription price for their turnover band.
- Eligible organisations will gain access to All In Essentials upon subscription and will gain access to All in Plus features, when they become available, at no additional charges during the first year of their subscription.
- This applies only if you subscribe during the Early Adopter offer window (see section 2).
2. Early Adopter offer window
- The Early Adopter offer opens: 17 February 2026 (00:00).
- The Early Adopter offer closes: 30 April 2026 at 10:00 (UK time).
- If you subscribe at any point within this window, you will receive All In Plus at no additional cost for the remainder of your first 12 months subscription starting from your subscription date.
3. Who can use this offer
- Available to UK organisations who are currently eligible for an All In Plus subscription, who have a compatible box office set-up (published prices apply to UK only).
- Subscriptions must be purchased according to the organisation’s turnover, as defined on the All In Subscription page.
4. What you pay
If you subscribe during the Early Adopter offer window, you pay the Essentials price, instead of the Plus price, for your turnover band in your first year:
- Up to £500,000 turnover: £200 (instead of £250)
- £500,000 to £1 million: £300 (instead of £400)
- £1 million to £2 million: £550 (instead of £750)
- £2 million to £5 million: £1,100 (instead of £1,500)
- £5 million to £10 million: £2,750 (instead of £3,750)
- £10 million+: £5,500 (instead of £7,500)
All prices exclude VAT. Group Subscriptions cost an additional £250 per extra location.
5. What you get
During your discounted first year, you will receive access to the full All In Plus features when released, this includes:
- All Essentials features, as described on the All In Subscription page.
- Plus features, such as receiving customer access requirements via the digital membership system and data analytics, as described on the All In Subscription page.
6. Start, duration, and renewal
- Your discounted 12‑month period begins on your subscription date (not the date the Early Adopter window opens).
7. Locations (Group Subscription)
- One location is included in the base subscription.
- Additional locations cost £250 per location (ex. VAT).
8. Definitions
- Turnover and locations are interpreted using All In’s definitions, as described on the All In Subscription page
9. Exclusions & other conditions
- Offer applies to new one-year subscriptions only.
- Cannot be combined with any other promotions or discounts.
- No cash alternative.
- Offer may be amended or withdrawn at any time.
10. How to claim
- Subscribe to All In Plus during the Early Adopter window; the correct Essentials pricing will be applied (or adjusted on your invoice if necessary).
Use Of The All In Website
1. Use Of the All In Website
1.1
By using and/or visiting the All In website you signify your agreement to these terms and conditions.
1.2
All In may, in its sole discretion, modify or revise these terms and conditions and any related policies at any time, and you agree to be bound by such modifications or revisions. Nothing in this agreement shall be deemed to confer any third-party rights or benefits.
2. Linking
2.1
All In’s website may have links to other websites.
All In is not responsible for the contents, nor does it warrant the accuracy or reliability of any linked website.
All In, to the extent permissible by law, excludes all liability which may arise from your use or reliance on the information or contents contained in the linked site.
3. Copyright
The copyright in the contents of this website is owned by All In or its licensors. The data and information available through the website are owned by All In and unless otherwise noted this is operated under the Open Government Licence.
Please contact [email protected] if you wish to use any of the materials on this website.
4. Data Protection
4.1 General
All In is committed to protecting your privacy.
The text below describes the ways in which we collect information from you when you use the service, and what we may use it for. It should be read in conjunction with the other terms and conditions of use and data protection policy.
All In is a part of Arts Council England, which is a registered charity (number 1036733). The Arts Council England head office is located at 49 Lever St Manchester, M1 1FN. If you have any other questions about this policy, you can write to us at our head office or email [email protected]
4.2 What data do we collect from you?
We collect data from you (‘user data’) when you register to receive updates from us. This data can sometimes comprise personal data about individuals, to which UK data protection laws apply.
These terms and conditions and our data protection policy describe All In’s approach to fulfilling its obligations under those data protection laws.
4.3 Our use of user data
- to provide the updates to you
- to provide and improve our service to you, to notify you if any changes to our terms and conditions of use.
- to send you information about our other products and services if you so wish. From time to time, All In, Arts Council England, or third parties acting on Arts Council England’s behalf, may wish to send you information about other services which we offer and believe you may be interested in. We may use user data for this purpose. If you decide now, or at any later time, that you do not wish to receive this information, please inform us by email at [email protected]
We will use user data we collect from you only in accordance with the following guidelines:
4.4 Analytics
The Arts Council England has implemented Google Analytics Universal including demographics and interest Reporting. Any demographic reports produced using this data will be used to determine a better understand of our website traffic and improve user experience.
4.5 Internally within Arts Council England
Arts Council England may make user data available to other parts of the organisation, either for the fulfilment of Arts Council England services, or to enable them to provide you with information about products or services which they believe you may be interested in.
5. Disclaimer
5.1
All In has tried to ensure that the contents and information it provides in this website is accurate at the time of posting. Unfortunately, it cannot guarantee the accuracy of contents or information contained in its pages and any person using information contained in them does so entirely at their own risk. Within this website we have a section called Support Organisation Directory which includes links to third party advice that may be of use to our users. We are not responsible for the advice given by the third-party organisations.
5.2
The views and opinions expressed in the user-generated content on this site are not those of All In and no endorsement is made by the All In of accuracy or completeness of the content. You should not rely on the content.
5.3
When using the site, you may gain access to other websites through use of links or hypertext. You agree that All In is not responsible for the content or operation of such third-party websites and that All In shall have no liability to you or any other person or entity for the use of such third-party websites.
5.4
All In disclaims all liability to you arising out of your use of the service.
6. Virus Protection
6.1
Although care is taken to check and test material at all stages of production, All In cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.
7. Postings
7.1
You agree that you will not post material that contains content which is harmful, threatening, abusive, vulgar, obscene, harassing, defamatory, offensive (racially, sexually or ethnically), promotes a political view or is otherwise objectionable.
7.2
You will not post or transmit chain letters, pyramid or money schemes.
7.3
You will not use your email account to:
- impersonate any person; and/or
- ‘spam’ by posting frequent and/or annoying messages.
7.4
Material that you post must not contain links to sites that open up multiple windows or to sites that contain material that would fall within clause 6.1 above.
7.5
You agree that you will not post content, the display of which would infringe the intellectual property rights of any third party. In particular, you represent and warrant that the content of your posting is original and not copied from any third party.
7.6
You agree that you will not use postings to offer items or services for sale or place advertisements for goods, products or services of third parties.
7.7
If you breach any of the provisions set out in this clause, All In may immediately terminate your use of the service.
7.8
All In reserves the right not to publish any material that you post in its absolute discretion.
7.9
You consent to All In monitoring your posting prior to distribution.
7.10
You consent to All In editing any posting it receives from you for the sole purpose of formatting to make it legible.
8. Governing Law
8.1
These terms and conditions of use and your use of the services shall be governed by and construed in accordance with English law and the English Courts shall have exclusive jurisdiction in connection with all matters relating to these terms and conditions of use.